Return Policy
Right of Withdrawal
As a consumer, you have the right to withdraw from the purchase within a period of 30 days without giving any reason.
The withdrawal period will expire after 30 days from the day you receive the order.
How to Exercise Your Right of Withdrawal
To exercise your right of withdrawal, please send an email to [email protected] clearly stating that you wish to withdraw from the purchase.
Return of Products
Upon receipt of your withdrawal notice, you must return the products immediately and no later than 30 days from the day you informed us of your decision to withdraw.
Products must be returned in unused condition.
Custom-Made Products
Please note that products made to your custom specifications (such as custom car mats) are exempt from the right of withdrawal. This means that you cannot return custom-made products unless they are defective or do not meet the agreed-upon specifications.
Refund Policy
Upon receipt of the returned products, we will refund the amount paid by you (excluding any shipping costs) using the same payment method used for the original transaction.
Return shipping costs are your responsibility.
Conditions for Refusal of Refund
We reserve the right to refuse a refund if a returned product has been used or shows any defect not attributable to us. In such cases, we will return the product to you, and shipping costs will be charged to you.
If you have any questions about our return policy or need further assistance, please contact us at:
[email protected]